Privacy Policy

Last updated: March 12, 2026

1. Information We Collect

We collect information you provide directly, including your email address, account credentials, and bot configuration data. We also collect usage data such as deployment logs, message counts, and service performance metrics.

2. How We Use Your Information

We use your information to provide and improve the Service, process payments, send service-related communications, and ensure the security of your account and deployments.

3. Data Storage and Security

Your data is stored on secure cloud infrastructure. We implement industry-standard security measures including encryption at rest and in transit. Bot tokens are encrypted and never stored in plain text.

4. Message Data

Messages processed by your AI assistant are routed through our infrastructure but are not stored permanently. We do not read, analyze, or share the content of messages processed by your assistant.

5. Third-Party Services

We use third-party AI providers (Anthropic, OpenAI, Google) to power your assistant. Your messages are subject to their respective privacy policies. We also use Stripe for payment processing, plus PostHog and Google Analytics to measure product usage and improve the service.

6. Your Rights

You have the right to access, correct, or delete your personal data. You can export your data or request account deletion at any time by contacting support@fluentclaw.com.

7. Cookies

We use cookies for authentication, session management, theme preferences, security, and analytics. PostHog and Google Analytics help us understand how FluentClaw is used so we can maintain and improve the product.

8. Contact

For privacy-related questions, contact us at support@fluentclaw.com.